Supplier Team of the Year
GL events UK
Our in-house seating team enjoys an outstanding reputation among clients, co-workers and industry colleagues alike.
Thanks to its trusted reputation for quality products and delivery; friendly and proactive service, and reliable, flexible project management, the team has, in the last three years, grown to become one of GL events UK’s best-performing departments.
At the core of GL events’ seating team is Director Chris Mansell, who oversaw the delivery of 130,000 spectator seats for the London Olympic Games. He leads GL events’ impressive installation for the R&A’s Open Championships; but is equally committed to supporting bespoke outdoor theatre festivals.
Design Manager Russell’s knowledge, and tireless dedication are instrumental to the team’s success; while talented Project Manager duo Marcus and Martin have worked together for decades, as both colleagues and friendly competitors, across a complete range of event sectors.
Back-of-house, the team is supported by fantastic team project coordinators, a small and diligent yard team, and well-reputed, time-served installation crew. Meanwhile, BDM Caroline has introduced GL events’ superior temporary seating to new indoor and outdoor clients throughout the UK.
The team delivers installations on behalf of clients including Royal Ascot, Hay Festival and the Royal International Air Tattoo. Recent new collaborations include a range of sporting and cultural festivals at Butlins, the Horse of the Year Show, Secret Cinema and ITV’s The Voice.
The team’s success can be attributed to GL events UK’s premium products and quality operations, along with outstanding results born from long-standing, collaborative relationships.
The team is undoubtedly one of the best in the industry, integrating seamlessly with the wider GL events Group to result in reliable, proactive event collaborations and right-first-time delivery. It’s no wonder that steadily growing numbers of event
professionals are choosing to put their faith in GL events’ seating team.
Investing in their team with regular training, sharing their experiences, learning from each other and discussing challenges collectively. All their health and safety advisers are trained up to a minimum of technical IOSH.
Treating each client individually they get to know their client’s providing the best advice and support, with a wealth of industry knowledge. Whilst working with their clients, they build up trust and seamlessly become part of a larger team.
‘The Harrier team provided us with professional, innovative & relevant advice and solutions for our festival, plus much needed health and safety training. They supported us by working alongside us, helping to deliver our festival objectives in a safe, professional and timely manner. Not only this, they have transformed our outlook about health and safety which we now see as a positive force for good!’ Julia Roberts, Ginger and Spice Festival
In their planning, Harrier build in contingencies with more than one person up to speed on each event so there is never a break in service, and go to clients with solutions to resolve issues, ensuring events run seamlessly.
With a strong emphasis on communication the whole team at Harrier care about doing the best for each client and putting people first, providing a high level of customer service and flexible support.
‘We have worked with Harrier across a number of events over the last few years. They are always professional, friendly and very experienced in the field. Their work on site is responsive and supportive of the wider event goals, with a positive attitude - even in trying conditions! It’s been a pleasure having them as part of our management team, and we look forward to many more years of working together’ James Dutton, Truck Festival
Ever since Alex and Adam founded the business in 2003 - Peppermint’s DNA has always been to constantly challenge ourselves and always do the very best for our clients. That starts and finishes with our Team.
Peppermint (once partly owned by another business) has recently been bought back under Alex and Adam’s 100% control and the boys have laid out their ambitious growth plans for the next few years. This includes ensuring every single person within the business can play their own part in its success and be rewarded as such.
We are proud of the closeness of the Peppermint family. Most (if not all) of our employees are not just colleagues, but close friends too. Every win is celebrated with genuine excitement and positivity that flows through every position in the business. Every event is delivered with such passion and pride and our team goes above and beyond to ensure our clients are happy. We go above and beyond what is expected of us and everyone in the team relish those client-pleasing moments.
Every year, we invite not just our head office team, but our summer core team of 100+ to a dedicated away day for feedback and open-forum discussion about how we can improve at every level – attended by everyone in Peppermint, including the founders. This day is then followed by our end of season party!
Alex and Adam have always believed that company success is intrinsically linked to staff motivation and happiness. As such the boys offer all their staff gym membership, free flowing drinks-on-desks every Friday, free tickets to summer events, free bar tabs at events, free & discounted warehouse drinks deals, ping pong tables & games at head office and a bonus scheme for everyone in the business who bring in new events to Peppermint.
But it’s not just about incentives schemes - the ‘can-do’ culture, passion, pride and relentless drive towards the success of Peppermint is at the heart of every single Peppermint employee. Without them we would be nothing. #PTeam
Over the last 20 years we’ve built an excellent reputation for delivering robust power solutions on time and on budget. We believe that we’re not just another power provider, that the experience and superior technical knowhow within our team, coupled with our ability to drive innovation and commitment to delivering exemplary customer service, has created an impressive track record and sets us apart as a supplier and a team.
When we say that our experienced project managers work closely with our clients to gain a complete understanding of their needs, we mean it and have long standing working relationships in place to prove it. Its our people that makes us different. A ‘Can do’ attitude shown by all employees makes for a successful end result for all.
In recent years, as sustainability has moved further and further up the agenda, we’ve committed substantial time and resources to ensuring that our offering incorporates the very latest in sustainable power solutions.
Our commitment to sustainability has been driven by our people, they’ve taken the time to research and develop bespoke solutions rather than looking for something off the shelf. We’ve led the way in introducing load on demand configurated generator sets, moving to LED lighting and power monitoring. This was taken to the next level in 2019 with a commitment to delivering power monitoring at every project undertaken and the development of our bespoke power monitoring system. Our hard work has resulted in a reduction of our clients’ fuel bills by an average of 20%. We’ve also been trialing battery technology and look to continuing this research in order that we can offer a genuine ‘power partner’ to diesel generators for stage power – an incredible step forward for our industry.
Add to this our reliable and knowledgeable crew and the amazing people who work tirelessly behind the scenes and are vital to the logistics, planning and overall smooth running of any project and you know that when you’re working with us you are in very safe hands.
The entire team at Project Power, whether they are permanent members of staff, sub-contractors or freelancers all believe that the customer comes first and that no problem is too big or too small. Able to adapt to any problem, transparent and reliable leadership from the top means that the collective team is encouraged (and feels comfortable) to problem solve and be solution focused at every step of delivery. A prime example of this is when we worked with Field Day at The Drumsheds earlier this year - relocation to a new untested site threw up many challenges including trip hazards, ground conditions and untested building systems but Project Power were able to rise to the challenge over-delivering for the event during a very tricky build, and building a longer term relationship with the space investing in the space with power infrastructure to hugely simplify events in the space moving forward and improve the experience for all.
The company and team have been very transparent with clients as to the most effective way of supplying events, meaning that we have been able to proactively anticipate any issues that could arise, and have steps in place and solutions on stand-by. Time and time again, feedback from clients of all our services praise the team for their hard work, dedication and exceptional customer service. Our brilliant team’s manner and delivery is further proven by our client retention. 80% of our business is repeat customers - our team presents themselves as a true power partner, not just a supplier. They build trust and long lasting relationships with clients so that we can advise them honestly on sustainability, deliver quality and put their needs before profit.
Qdos Event Hire
We believe that our resolute commitment to delivering the highest quality products and levels of customer service is unrivalled in the outdoor event industry! Everyone within our team is quite literally a superhero which might be why, on the quiet of course (over the radio in the yard mostly), we all have a secret nickname from the Avengers!
There’s Sally (Captain Marvel), our amazing depot supervisor, who is responsible for ensuring that our yard is running smoothly with all units loaded efficiently and safely, supported by Conway (Hawkeye), Geoff (Dr. Strange) & Harry (Thor); Jay (Valkyrie) with her unyielding attention to detail, incredible planning and logistical skills and amazing powers of persuasion; our event engineers Ben (Ant-Man), Dave (The Hulk) and his apprentice Mitchell (Rocket), ensuring that all our kit is well maintained and in good working order; Pete (Starlord), our dedicated project manager for the Goodwood contract, Terry (Iron Man) who channels passion for his work and incredible knowledge and impressive experience in equal measure and last, but not least, our managing director, James Thomas (Captain America) steering the ship and looking after many of our key accounts.
2019 has been another amazing year for the us a team, we’ve been in action at events up and down the country, servicing our regular events including: Goodwood, Wimbledon, Winter Wonderland, Dancing On Ice, Wilderness, Lovebox, Royal Windsor Horse Show, PGA European Tour and Chelsea Flower Show. We’ve also attracted quite a few new ones, from the D Day 75th Anniversary, Game Fair and Cricket World Cup.
Every job that we carry out is completed to the very best of our abilities and with a smile on our faces. We’re often the first supplier to arrive onsite and the last to leave and we take a great deal of pride in ensuring that our clients are well looked after.